Privacy Policy

Last Updated: July 18, 2025

1. Overview

College Planning Solutions ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or communicate with us, including through SMS messaging.

2. Information We Collect

Personal Information:

Name and contact information (email, phone number, mailing address)
Student academic information (GPA, test scores, transcripts) - collected only with explicit consent
Application materials (essays, résumés, recommendation letters)
Billing and payment information
Communication preferences and opt-in consents

Technical Information:

IP address, browser type, and device information
Website usage data and analytics
Cookies and similar tracking technologies

3. How We Use Your Information We use your information to:

Provide college planning and consulting services
Send appointment reminders, updates, and educational content
Process payments and maintain billing records
Send SMS notifications (only with explicit opt-in consent)
Improve our services and website functionality
Comply with legal and regulatory requirements

4. SMS Messaging

We only send SMS messages to users who have explicitly opted in
You can opt out at any time by texting "STOP"
Message and data rates may apply
We do not share your phone number with third parties for marketing purposes
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information with:

Service providers who assist in our operations (payment processors, cloud storage providers)
Educational partners directly involved in your services (with your explicit consent)
Legal authorities when required by law or to protect our rights

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encrypted data transmission and storage
Access controls and authentication requirements
Regular security assessments and updates
Staff training on data protection practices

While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time, subject to legal requirements.

8. Your Privacy Rights

You have the right to:

Access and receive a copy of your personal information
Request correction of inaccurate or incomplete data
Request deletion of your personal information
Withdraw consent for data processing
Opt out of marketing communications and SMS messages
File a complaint with relevant data protection authorities

To exercise these rights, contact us at [Insert Contact Email].

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

10. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Children's Privacy

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have collected such information, please contact us immediately.

12. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Contact us for information about exercising these rights.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after changes indicates your acceptance of the updated policy.

15. Contact Information

For questions about this Privacy Policy or our privacy practices, contact us at: [Insert Contact Email] [Insert Phone Number] [Insert Mailing Address]